We are thrilled to share with you our first newsletter update. We will be doing this periodically and will be looking forward to involving more of your projects as we go along to share highlights of the wonderful installations, we both provide to social and private housing alongside our commercial projects.
CAME Entrotec was proud to announce that the Alcumus Quality Certification was gained, offering peace of mind on a timely quality install every time. This also demonstrates ethical, environmental, and financial credentials, to help clients assess compliance within their supply chain.
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A strategic development initiative has combined resources to collectively deliver improved access control. This is a joint venture of CAME KMS and CAME Entrotec, launching the Integrated APEX door entry system with the SimpleKey Web cloud-based software, presenting an innovative integration package.
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CAME KMS have marked World Giving Day on November 28th this year by choosing to support the One Can Trust Foodbank Trust in High Wycombe with over £100 worth of food for their local community. Established in 2011, it serves High Wycombe and the wider area of South Buckinghamshire.
Charnwood Borough Council commissioned a bespoke system from CAME KMS & CAME Entrotec to service their ongoing needs serving nearly 200 residential homes.
VIEW CASE STUDY
Meet some of your CAME KMS team and see what makes them tick:
✅ I’m the Customer Service Manager at CAME KMS
✅ I’ve been working at CAME KMS for 7 years
✅ I’ll be replying to your emails, responding on the telephone when you call, and being your first port of call for any extra support and service that you need
✅ I’ve grown from an Office Manager but have always been focused on customer care so I’ll probably have dealt with any challenges you might have, allowing me to support you fully.
✅ My favourite sort of work is getting involved with project-based activities like a bespoke project we have underway for Peabody helping them better organise their residential stock through our cloud-based platform.
✅ My favourite product here is hands down our SimpleKey Web cloud-based software as it’s at the heart of everything we do. Anytime a customer challenges me if it can do something I’m delighted to share that it can, it’s just so powerful!
✅ What makes CAME KMS unique is how we all truly share common goals, and we are all committed to making things better for the end user, we really believe in what we are doing.
✅ A little known fact about me is that I’m terrified of two things; heights and sharks (interviewer gets a great story about a false shark alarm in Egypt!).
✅ I’m one of the Internal Sales Advisors at CAME KMS
✅ I’ve been working here just over 8 months.
✅ I’m involved in advising you preceding purchase and making sure we have the required details prior to building your bespoke system, I’ll process your final order and I enjoy seeing you through from project beginning to end.
✅ Like most of us, my favourite product is SimpleKey Web, because of just how impressive it is; it allows the customer to see everything in near real time, helps you to manage your properties and supports you with your job administration.
✅ I’ve recently been assigned to work on a new project with the London borough of Wandsworth which I’ve been able to get really fired up about. So far, we have quoted on 12 blocks and have begun implementing some of them. This is something I took on early in my career at KMS so it’s exciting to see how it has developed over time and I can see clearly how we are enhancing this going forward. It’s nice following a large-scale project through from start to finish.
✅ It’s nice to see how my job has developed over time from simply answering straightforward calls, learning our products through to obtaining critical data for programming and creating complete systems.
✅ One of the unique aspects about working here is the mix of cultures we have under the same roof. It paves the way to better problem-solving, more empathy and compassion, deepened learning, and approaches the world from various perspectives.
✅ Something not many people know about me is that I took on an extra degree when I was feeling a bit bored, so I took up a Physics degree! My aim is to have a PhD by the time I’m 40!
Q4 of 2023 has been exciting times for both CAME Entrotec and CAME KMS and we’ve seen a wave of growth which has resulted in many new faces.
On the front line, we’ve seen the addition of Kirsty Grimley in Internal Sales for CAME Entrotec, bringing a heady mix of new enthusiasm with knowledge and expertise from within the organisation.
Stuart Taylor now heading up as Technical Services Manager, brings with him Duncan McLean and Andrew McGlinchey in support.
We gave a friendly welcome in our CAME KMS family to Krishna Madathil as a new Technical Support Engineer at your service.
More importantly, we say a fond farewell, to our treasured Production Manager at CAME Entrotec, Jim Russell as he embarks on his retirement. He’s been part of the fabric with us for 28 years and is loved by so many of us. Enjoy having some time for yourself Jim! Kai Simpson will be taking on the role of Production Supervisor going forward, and Scott McLeod as Planning Supervisor, both of whom continue their careers from within the business.
It certainly is exciting times ahead as we continue to grow and develop at pace, with a clear focus on supporting our communities well into the future.
Accredited Installer Programme from CAME Entrotec can help propel you from strength to strength. Through completing our installation and product training, having installations improved consistently, you’ll directly benefit from business referrals when we receive installation requests.
ABCA Systems have been taking advantage of one-to-one training and support for over 10 years and have recently upgraded this with the latest Apex integration installation training. Ben Hall, Project Manager said “The programme continues to assure us on product quality, consistency with our installations and provides us with high quality leads”
We are delighted to bring you more support via our YouTube channel to help you follow online training at your own pace with our specialist videos on SimpleKey Web and Digital Noticeboard
We will be on shut down from Friday 22nd December at 5pm until Tuesday 2nd January 2024 at 9am.
We will continue to ship orders up until 21st December. But... our advice to customers is get orders placed as soon as possible if they are in any way urgent.
Technical support will resume from Tuesday 2nd January 2024.